Shyn

IVE - Dental Assistant

Introduction

Motivated and service-driven professional with experience as a Sales Representative and Administrative Assistant. I enjoy helping people, whether it's answering questions, organizing tasks, or making sure things get done smoothly. With strong communication, organization, and multitasking skills, I'm committed to supporting clients remotely while bringing a positive attitude and a personal touch to every interaction.

Work Experience

iQor Clark - PH

Sales Representative

July 2023 - Jan 2024

• Managed high-volume inbound and outbound calls for order-taking, subscriptions, and customer service, while promoting discounts, seasonal promos, and VIP offers.
• Resolved customer complaints and inquiries with a solution-oriented approach, ensuring satisfaction and building long-term loyalty.
• Maintained clear communication across phone and online channels, providing product details and updates while handling back-end documentation in real time.
• Balanced multitasking under pressure, consistently delivering accurate service and fostering customer trust through professional, reliable engagement.

Z2H Construction Company

Administrative Secretary

Sept 2022 - July 2023

• Processed employee payslips, benefits, and payroll adjustments while managing SSS, Pag-IBIG, PhilHealth, and loan contributions with accuracy and confidentiality.
• Handled calls and inquiries from suppliers, staff, and government agencies, maintaining timely and professional communication.
• Supported recruitment tasks, including job postings, interview scheduling, and applicant documentation.
• Maintained HR records, payroll spreadsheets, and internal reports with strong attention to detail and administrative efficiency.

Amare by Chef Chris

Food Attendant

Dec 2020 - Sept 2022

• Delivered high-level service to diverse guests, including celebrities and business professionals, in a fast-paced environment.
• Trained new attendants and supported team coordination to maintain smooth floor operations.
• Managed guest reservations, seating, and food orders while handling special requests with speed and accuracy.
• Maintained professionalism under pressure, building rapport with guests and reinforcing strong communication and multitasking skills.

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Has a working knowledge in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Interest

My main interests are reading, communication, and arts, these are what fuels my drive for creativity and broadened perspective in various tasks, personal or work-related. These interests help me cultivate an array of objective and subjective approaches that helps me enjoy and get the job done.

Motto

Take the risk or lose the chance