Rachel

IVE - Dental Assistant

Introduction

I hold a degree in Bachelor of Science in Tourism Management, with a concentration in Travel and Tour Operations, from Holy Angel University, one of the leading institutions in the region. I have nearly one year of hands-on experience in customer service, having previously worked as a Front Office Associate at Sunday Hevea Hotel and Resort. In this role, I developed strong interpersonal and problem-solving skills, as well as the ability to handle guest inquiries and concerns professionally and efficiently. My time in the hospitality industry has equipped me with a deep understanding of guest satisfaction, service excellence, and front desk operations.

Work Experience

Sunday Hevea Hotel And Resort

Front Office Associate

2024-2025

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Has a working knowledge in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Interest

In my free time, I enjoy watching movies, particularly Korean dramas, and spending quality time with my loved ones over good food.

Motto

In God we trust