Myrtle

IVE - Dental Assistant

Introduction

With over 17 years of experience in engineering design and customer service. I am adept at problem-solving, active listening, and effective time management, with a strong commitment to delivering positive customer satisfaction. My leadership experience has equipped me to lead teams effectively and supervise projects to successful completion. I am passionate about leveraging my skills to contribute to dynamic teams and drive organizational success.

Work Experience

Teleperformance Philippines Clark (June 07, 2024 ~ Present)

Customer Service representative

Sumidenso Automotive Technologies Asia Corporation (SAT-A) (September 17, 2007 ~ May 15, 2024)

Expert Design Engineer / Leader/Coach - Senior Technician / Design Checker - Design Technician, IHS CAD Operator

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Has a working knowledge in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Certificates

Professional Image Workshop

ExeQserve

Interest

Traveling with my family

Motto

With God, all things are possible.