Melissa

IVE - Dental Assistant

Introduction

I’m a dedicated and detail-oriented dental assistant with 12 years of experience in providing chairside support, patient care, and office administration. I gained experience in taking X-rays, handling lab work, and educating patients on oral hygiene. As for being a Virtual Dental Assistant, I recently join a clinic where I assisted in tasks including patient appointment confirmation and insurance verification. I have experience in using CurveDental and Dentrix. I’m also passionate about creating a positive experience for patient and supporting the dental team in delivering excellent care. I’m excited about this opportunity because I admire your commitment to patient care, and I’d love to bring my skills and enthusiasm to your practice.

Work Experience

Intelogix (2024)

Customer Service Representative

Cruz Dental Clinic (2013 - 2024)

Dental Assistant

Bluebean Inc. (2013)

Sales Representative

M3's Pizza (2011 - 2012)

Service Crew

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Proficient in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Interest

Reading Books, Watching Movies, Dancing

Motto

Empowering Dreams One Step at a Time