Donnabelle

IVE - Dental Assistant

Introduction

I am reliable and professional virtual dental assistant with both clinical experience in the Philippines and international exposure as a remote hotel receptionist. With a background in Humanities and Social Sciences, I bring strong communication skills, persistence, and a calm, capable presence to every interaction. As the eldest sister in my family, independence and responsibility come naturally the qualities I now bring to support dental practices with efficiency and care.

Work Experience

MAJOREL (AUGUST 04, 2023 - MARCH 06, 2024)

Social Media Moderator

Universal Access and Systems Solution (MAY 30, 2022 - FEBRUARY 10, 2023)

Technical Support Representative (Billing, Customer Service and Back Office)

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Has a working knowledge in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Interest

I enjoy staying active through sports and nurturing my love for reading, which keeps me balanced, curious, and continuously learning.

Motto

Never stop learning, because life never stops teaching