Paula

IVE - Dental Assistant

Introduction

I bring over 8 years of customer service experience and several years of volunteer work, where I developed strong interpersonal and problem-solving skills. I am enthusiastic, adaptable, and eager to keep growing while contributing my energy and dedication to collaborative teams. I thrive on creating positive experiences and making a meaningful difference.

Work Experience

Teleperformance Bacolod (March 2015-May 2023)

Customer Service Representative, Travel Agent / Tier 2,

The ConsolerBC Foundation Inc. (March 2021-March2022)

Academic Director

The ConsolerBC Foundation Inc. (March 2022-March 2025)

House Director

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Has a working knowledge in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Interest

I am passionate about service-oriented work that allows me to contribute positively to others while fostering strong connections. I am dedicated to continuous career and personal growth, always seeking opportunities to learn, improve, and make a lasting impact through my own efforts.

Motto

Aspire greatly, serve wholeheartedly, never give up.