Maria

IVE - Dental Assistant

Introduction

I am proud to say that I have a strong will to finish tasks that are given to me. I can also multi-task. I also completed training as a dental assistant, where I learned the multiple skills needed to become a great dental assistant.

Work Experience

Dr. Calugcugan's Dental Office

Virtual Dental Assistant

I am in charge of making and answering patient calls in order to schedule appointments, conduct recalls, and address patients' concerns and questions. I'm also calling insurance companies to double-check insurance benefits, claims, and breakdowns. I am also in charge of patient intake, in which I greet patients and make them feel comfortable during their visits, as well as gather the necessary information from them.

Ubiquity Global Services

Lookback Audit Analyst/ Dispute Intake

I am responsible for reviewing the corporate policies and procedures according to regulatory requirements. I also evaluate and recommend improvements to business practices, processes, and controls.

Panasiatic Solution Inc.

Customer Service Representative

I am helping customers who have inquiries, requests, or concerns about goods or services they have received from the company.

Big Thumb General Merchandise and MNL Cellphone Clinic

Sales clerk

I am in charge of greeting customers, conducting product inventories, replenishing shelves as necessary, and administering the POS system to handle client refunds or payment processing.

DSF Hotel

Front Desk Officer

I am responsible for greeting and welcoming customers, receiving and delivering all mail and goods, taking calls and giving directions as needed, organizing meetings, and managing office tasks are all tasks that must be performed.

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Proficient in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Certificates

Completed On-the-job Training as a Dental Assistant

Dr. Renato L Calugcugan, DDS

Interest

Swimming and bonding & playing with my kids.

Motto

Try and try until you succeed.