Neen

IVE - Dental Assistant

Introduction

I am well trained as a virtual dental assistant and am a committed and optimistic person. I also have expertise with a variety of software programs. I'm also pleased to note that I have strong customer service abilities.

Work Experience

Global Strategic

Back Office Associate

Responsible for tasks such as data entry, email response, scheduling, or appointment setting.

iQor

Customer Service Representative

Communicates with consumers to give information about products and services, handle and address complaints, and offer information.

Transcom Worldwide

Customer Service Representative and Technical support

Addressing inquiries on the goods or services a business offers. Processing transactions and orders. Troubleshooting issues and fixing technical issues.

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Proficient in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Certificates

Completed Dental Assistant Training

Dr. Renato L Calugcugan, DDS.

Interest

hiking, going to the beach, watching documentaries of serial killers.

Motto

Everything happens for a reason.