Jalia

IVE - Dental Assistant

Introduction

I’m Jalia Therese a motivated and enthusiastic individual with strong skills in communication, organization, and teamwork. I thrive in environments where I can learn, contribute, and support others, and I bring a positive and dependable energy to every task I handle. I am adaptable, quick to learn, and always committed to delivering my best.

Work Experience

WNS Global Services (2020 - 2024)

Customer Service Representative - Travel Account

Nearsol (2025)

Customer Service Representative - UHC Account

Work Related Skills

Setting up patient appointments.

Remind patients of their appointment.

Greet and accommodate patients.

Answer calls and patient inquiries.

Encode and maintain patient information.

Billing insurance claims.

Calling and checking the patient's EOB from the insurance provider and insurance breakdown.

Knowledgeable in ADA and CDT codes.

Experienced in periodontal charting.

Has a working knowledge in a variety of softwares such as Dentrix, Eaglesoft, Denttio, Softdent, Open Dental, Curve Dental, and others.

Interest

I love exploring new skills and learning from every experience, connecting with people who inspire me, and constantly finding ways to improve myself. I enjoy diving into creative or productive activities whether it’s writing, organizing, or discovering something new that sparks my curiosity.

Motto

What I lose teaches me, what I keep shapes me